Terms of Use

Terms & Conditions

1. Contractual Relationship

These Terms of Use ("Terms") govern the access or use by Company or Driver, an individual, or a registered company "Company" from within Canada and 2551005 ONTARIO INC. operating as EZLinQ ("EZLinQ").

Definitions:

Company: The legal entity "company" that posts runs on app in search of a driver to haul.

Driver: The sole proprietor, partnership, or corporation "driver" that is legally licensed to drive under an AZ or DZ license in Canada.

PLEASE READ THESE TERMS CAREFULLY BEFORE ACCESSING OR USING THE SERVICES.

Company or Driver access and use of the Services constitutes Company or Driver agreement to be bound by these Terms, which establishes a contractual relationship between Company and Driver and EZLinQ. If Company or Driver do not agree to these Terms, Company or Driver may not access or use the Services. These Terms expressly supersede any prior agreements or arrangements with Company or Driver that may exists. EZLinQ may immediately terminate these Terms or any Services with respect to Company or Driver, or generally cease offering or deny access to the Services or any portion thereof, at any time for any reason.

Supplemental terms may apply to certain Services, such as policies for a particular event, activity or promotion, and such supplemental terms will be disclosed to Company or Driver in connection with the applicable Services. Supplemental terms are in addition to, and shall be deemed a part of, the Terms for the purposes of the applicable Services. Supplemental terms shall prevail over these Terms in the event of a conflict with respect to the applicable Services.

EZLinQ may amend the Terms related to the Services from time to time. Amendments will be effective upon EZLinQ posting of such updated Terms at this location or the amended policies or supplemental terms on the applicable Service. Driver continued access or use of the Services after such posting constitutes Driver consent to be bound by the amended Terms.

Our collection and use of personal information in connection with the Services is as provided in EZLinQ Privacy Policy located in Appendix A. EZLinQ may provide to a Company, claims processor or an insurer any necessary information (including Driver contact information) if there is a complaint, dispute or conflict, which may include an accident, involving Company or Driver and a Company (including a transportation network company driver) and such information or data is necessary to resolve the complaint, dispute or conflict.

As a Driver on the EZLinQ Platform, you acknowledge and agree that you and EZLinQ are in a direct business relationship, and the relationship between the parties under this Agreement is solely that of independent contracting parties. You and EZLinQ expressly agree that this is not an employment agreement and does not create an employment relationship between you and EZLinQ; and no joint venture, franchisor-franchisee, partnership, or agency relationship is intended or created by these Terms of Use. You have no authority to bind EZLinQ, and you undertake not to hold yourself out as an employee, agent or authorized representative of EZLinQ.

2. The Services

The Services constitute a technology platform that enables users of EZLinQ mobile applications or websites provided as part of the Services (each, an "Application") to arrange and schedule transportation and/or logistics services with independent Company's of such services, including independent third party transportation providers and independent third party logistics providers under agreement with EZLinQ or certain of EZLinQ affiliates ("Company's"). The Services are made available solely for commercial use.

COMPANY OR DRIVER ACKNOWLEDGE THAT EZLinQ DOES NOT PROVIDE TRANSPORTATION OR LOGISTICS SERVICES OR FUNCTION AS A TRANSPORTATION CARRIER AND THAT ALL SUCH TRANSPORTATION OR LOGISTICS SERVICES ARE PROVIDED BY INDEPENDENT THIRD PARTY CONTRACTORS WHO ARE NOT EMPLOYED BY EZLinQ OR ANY OF ITS AFFILIATES. COMPANY OR DRIVER ACKNOWLEDGE that EZLinQ IS A TECHNOLOGY COMPANY.

License.

Subject to Company or Driver compliance with these Terms, EZLinQ grants Company or Driver a limited, non-exclusive, non-sublicensable, revocable, non-transferrable license to:

  • Access and use the Applications on Company or Driver personal device solely in connection with Company or Driver use of the Services; and
  • Access and use any content, information and related materials that may be made available through the Services, in each case solely for Company or Driver personal, noncommercial use. Any rights not expressly granted herein are reserved by EZLinQ and EZLinQ licensors and revocable without notice at EZLinQ's sole and absolute discretion.

Restrictions.

Company or Driver may not:

  • Remove any copyright, trademark or other proprietary notices from any portion of the Services;
  • Reproduce, modify, prepare derivative works based upon, distribute, license, lease, sell, resell, transfer, publicly display, publicly perform, transmit, stream, broadcast or otherwise exploit the Services except as expressly permitted by EZLinQ;
  • Decompile, reverse engineer or disassemble the Services except as may be permitted by applicable law;
  • Link to, mirror or frame any portion of the Services;
  • Cause or launch any programs or scripts for the purpose of scraping, indexing, surveying, or otherwise data mining any portion of the Services or unduly burdening or hindering the operation and/or functionality of any aspect of the Services; or
  • Attempt to gain unauthorized access to or impair any aspect of the Services or its related systems or networks.

Provision of the Services.

Company or Driver acknowledge that portions of the Services may be made available under EZLinQ various brands or request options associated with transportation or logistics, including the transportation request brands currently referred to as "EZLinQ," "DriverLinQ," Company or Driver also acknowledge that the Services may be made available under such brands or request options by or in connection with:

  • Certain of EZLinQ' subsidiaries and affiliates; or
  • Independent Companys, including transportation network company drivers, transportation charter permit holders or holders of similar transportation permits, authorizations or licenses.

Third Party Services and Content.

The Services may be made available or accessed in connection with third party services and content (including advertising) that EZLinQ does not control. Company or Driver acknowledge that different terms of use and privacy policies may apply to Driver use of such third party services and content. EZLinQ does not endorse such third party services and content and in no event shall EZLinQ be responsible or liable for any products or services of such parties. Additionally, Apple Inc., Google, Inc., Microsoft Corporation or BlackBerry Limited and/or their applicable international subsidiaries and affiliates will be third-party beneficiaries to this contract if Company or Driver access the Services using Applications developed for Apple iOS, Android, Microsoft Windows, or Blackberry-powered mobile devices, respectively. These third party beneficiaries are not parties to this contract and are not responsible for the provision or support of the Services in any manner. Driver access to the Services using these devices is subject to terms set forth in the applicable third party beneficiary's terms of service.

Ownership.

The Services and all rights therein are and shall remain EZLinQ' property or the property of EZLinQ licensors. Neither these Terms nor Driver use of the Services convey or grant to Company or Driver any rights:

  • Certain of EZLinQ' subsidiaries and affiliates; or
  • In or related to the Services except for the limited license granted above; or To use or reference in any manner EZLinQ company names, logos, product and service names, trademarks or services marks or those of EZLinQ licensors.

3. Driver or Company Use of the Services

User Accounts.

In order to use most aspects of the Services, Driver must register for and maintain an active personal user Services account ("Account"). Company must register for and maintain an active personal user Services account ("Account"). Driver must be at least 21 years of age to obtain an Account. Account registration requires Driver to submit to EZLinQ certain personal information or registered company information, such as Driver name, address, driver's license number, mobile phone number, HST number, and age. Company must maintain a valid payment method. Driver and Company agree to maintain accurate, complete, and up-to-date information in Driver Account. Driver and Company failure to maintain accurate, complete, and up-to-date Account information, including having an invalid payment method or Driver's license, may result in inability to access and use the Services or EZLinQ termination of these Terms with Company and Driver. Driver and Company are responsible for all activity that occurs under Accounts, and agree to maintain the security and secrecy of the Account username and password at all times. Unless otherwise permitted by EZLinQ in writing, Driver or Company may only possess one Account.

User Requirements and Conduct.

The Service is not available for use by persons under the age of 21. Driver may not authorize third parties to use Driver Account, and Company or Driver may not allow persons under the age of 21 to receive transportation or logistics services from Company's. Company or Driver may not assign or otherwise transfer Driver Account or any other information available on the Application to any other person or entity. Company or Driver agree to comply with all applicable laws when using the Services, and Company or Driver may only use the Services for lawful purposes (e.g., no transport of unlawful or hazardous materials without proper credentials). Company or Driver will not, in Driver use of the Services, cause nuisance, annoyance, inconvenience, or property damage, whether to the Company or any other party. In certain instances Driver or Driver company may be asked to provide proof of identity to access or use the Services, and Company or Driver agree that Company or Driver may be denied access to or use of the Services if Company or Driver refuse to provide proof of identity.

Text Messaging.

By creating an Account, Company or Driver agree that the Services may send Company or Driver informational text (SMS) messages as part of the normal business operation of Driver use of the Services. Company or Driver may opt-out of receiving text (SMS) messages from EZLinQ at any time by sending an email to support@ezlinq.com indicating that Company or Driver no longer wish to receive such messages, along with the phone number of the mobile device receiving the messages. Company or Driver acknowledge that opting out of receiving text (SMS) messages may impact Driver use of the Services.

Promotional Codes.

EZLinQ may, in EZLinQ sole and absolute discretion, create promotional codes that may be redeemed for Account credit, or other features or benefits related to the Services and/or a Company's services, subject to any additional terms that EZLinQ establishes on a per promotional code basis ("Promo Codes"). These Promo Codes have no cash value. Company or Driver agree that Promo Codes:

  • Must be used for the intended audience and purpose, and in a lawful manner;
  • May not be duplicated, sold or transferred in any manner, or made available to the general public (whether posted to a public form or otherwise), unless expressly permitted by EZLinQ;
  • May be disabled by EZLinQ at any time for any reason without liability to EZLinQ;
  • May only be used pursuant to the specific terms that EZLinQ establishes for such Promo Code;
  • Are not valid for cash; and
  • May expire prior to Driver use.

EZLinQ reserves the right to withhold or deduct credits or other features or benefits obtained through the use of Promo Codes by Company or Driver or any other user in the event that EZLinQ determines or believes that the use or redemption of the Promo Code was in error, fraudulent, illegal, or in violation of the applicable Promo Code terms or these Terms.

User Provided Content.

EZLinQ may, in EZLinQ sole and absolute discretion, permit Company or Driver from time to time to submit, upload, publish or otherwise make available to EZLinQ through the Services textual, audio, and/or visual content and information, including commentary and feedback related to the Services, initiation of support requests, and submission of entries for competitions and promotions ("User Content"). Any User Content provided by Company or Driver remains Driver property. However, by providing User Content to EZLinQ, Company or Driver grant EZLinQ a worldwide, perpetual, irrevocable, transferrable, royalty-free license, with the right to sublicense, to use, copy, modify, create derivative works of, distribute, publicly display, publicly perform, and otherwise exploit in any manner such User Content in all formats and distribution channels now known or hereafter devised (including in connection with the Services and EZLinQ business and on third-party sites and services), without further notice to or consent from Company or Driver, and without the requirement of payment to Company or Driver or any other person or entity. Company or Driver represent and warrant that:

  • Company or Driver either are the sole and exclusive owner of all User Content or Company or Driver have all rights, licenses, consents and releases necessary to grant EZLinQ the license to the User Content as set forth above; and
  • Neither the User Content nor Driver submission, uploading, publishing or otherwise making available of such User Content nor EZLinQ use of the User Content as permitted herein will infringe, misappropriate or violate a third party's intellectual property or proprietary rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation.

Company or Driver agree to not provide User Content that is defamatory, libelous, hateful, violent, obscene, pornographic, unlawful, or otherwise offensive, as determined by EZLinQ in its sole discretion, whether or not such material may be protected by law. EZLinQ may, but shall not be obligated to, review, monitor, or remove User Content, at EZLinQ sole discretion and at any time and for any reason, without notice to Company or Driver.

Network Access and Devices.

Company or Driver are responsible for obtaining the data network access necessary to use the Services. Driver mobile network's data and messaging rates and fees may apply if Company or Driver access or use the Services from a wireless-enabled device and Company or Driver shall be responsible for such rates and fees. Company or Driver are responsible for acquiring and updating compatible hardware or devices necessary to access and use the Services and Applications and any updates thereto. EZLinQ does not guarantee that the Services, or any portion thereof, will function on any particular hardware or devices. In addition, the Services may be subject to malfunctions and delays inherent in the use of the Internet and electronic communications.

4. Payment

Company or Driver or Driver company understand that use of the Services may result in charges to Company or Driver for the services or goods Company or Driver receive from a Company ("Charges "). After Company or Driver have received services or goods obtained through Driver use of the Service, EZLinQ will facilitate Driver payment of the applicable Charges on behalf of the Company as such Company's limited payment collection agent. Payment of the Charges in such manner shall be considered the same as payment made directly by Company to the Driver. Charges will be inclusive of applicable taxes where required by law. Charges paid by Company or Driver are final and non-refundable, unless otherwise determined by EZLinQ.

All Charges to company are due immediately and Driver payment will be facilitated by EZLinQ using the preferred payment method designated in Driver Account within 30 days, after which EZLinQ will send Driver or Driver company a receipt by email. If Driver primary Account payment method is determined to be expired, invalid or otherwise not able to be charged, Company or Driver agree that EZLinQ may, as the Company's limited payment collection agent, use a secondary payment method in Driver Account, if available.

Important: DRIVER PAYMENTS WILL NOT BE MADE UNLESS DRIVER NOTIFIES EZLinQ OF STARTING LOCATION AND END LOCATION THROUGH APP PING NOTIFICATIONS. APP WILL NOTIFY TO SUBMIT BOTH UPON ENDING TRANSACTION. IF DRIVER IS IN A DEAD ZONE WITH NO DATA SERVICE DRIVER MUST COMPLETE TRANSACTION AT NEXT AVAILABLE DATA SERVICE ZONE.

As between Company or Driver and EZLinQ, EZLinQ reserves the right to establish, remove and/or revise Charges for any or all services or goods obtained through the use of the Services at any time in EZLinQ sole and absolute discretion. Further, Company or Driver acknowledge and agree that Charges applicable in certain conditions (e.g., weather) may increase during applicable conditions. EZLinQ will use reasonable efforts to inform Company or Driver of Charges that may apply, provided that Company or Driver will be responsible for Charges incurred under Account regardless of awareness of such Charges or the amounts thereof. EZLinQ may from time to time provide certain users with promotional offers and discounts that may result in different amounts charged for the same or similar services or goods obtained through the use of the Services, and Company or Driver agree that such promotional offers and discounts, unless also made available to Company or Driver, shall have no bearing on use of the Services or the Charges applied to Company or Driver. Company or Driver may elect to cancel request for services or goods from a Company 4 hours prior to such Driver's arrival, in which case Company or Driver may be charged a cancellation fee.

This payment structure is intended to fully compensate the Driver for the services or goods provided. After Company or Driver have received services or goods obtained through the Service, Company or Driver will have the opportunity to rate experience and leave additional feedback about Driver or Company.

Repair or Cleaning Fees.

Company shall be responsible for the cost of repair for damage to, or necessary cleaning of, company vehicles and property resulting from use of the Services under company Account in excess of normal "wear and tear" damages and necessary cleaning ("Repair or Cleaning"). In the event that a company reports the need for Repair or Cleaning, and such Repair or Cleaning request is verified by EZLinQ in EZLinQ reasonable discretion, EZLinQ reserves the right to facilitate payment for the reasonable cost of such Repair or Cleaning on behalf of the Company using Driver payment method designated in Driver Account. Such amounts will be transferred by EZLinQ to the applicable Company and are non-refundable. These will not include repairs that are considered insurable by the Company.

5. Disclaimers; Limitation of Liability; Indemnity.

DISCLAIMER.

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." EZLinQ DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, NOT EXPRESSLY SET OUT IN THESE TERMS, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. IN ADDITION, EZLinQ MAKES NO REPRESENTATION, WARRANTY, OR GUARANTEE REGARDING THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY OR AVAILABILITY OF THE SERVICES OR ANY SERVICES OR GOODS REQUESTED THROUGH THE USE OF THE SERVICES, OR THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. EZLinQ DOES NOT GUARANTEE THE QUALITY, SUITABILITY, SAFETY OR ABILITY OF COMPANYS. COMPANY OR DRIVER AGREE THAT THE ENTIRE RISK ARISING OUT OF DRIVER USE OF THE SERVICES, AND ANY SERVICE OR GOOD REQUESTED IN CONNECTION THEREWITH, REMAINS SOLELY WITH COMPANY OR DRIVER, TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW.

LIMITATION OF LIABILITY.

EZLinQ SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOST DATA, PERSONAL INJURY OR PROPERTY DAMAGE RELATED TO, IN CONNECTION WITH, OR OTHERWISE RESULTING FROM ANY USE OF THE SERVICES, EVEN IF EZLinQ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. EZLinQ SHALL NOT BE LIABLE FOR ANY DAMAGES, LIABILITY OR LOSSES ARISING OUT OF:

  • DRIVER USE OF OR RELIANCE ON THE SERVICES OR DRIVER INABILITY TO ACCESS OR USE THE SERVICES; OR
  • ANY TRANSACTION OR RELATIONSHIP BETWEEN COMPANY OR DRIVER AND ANY COMPANY, EVEN IF EZLinQ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGEEZLinQ SHALL NOT BE LIABLE FOR DELAY OR FAILURE IN PERFORMANCE RESULTING FROM CAUSES BEYOND EZLinQ REASONABLE CONTROIN NO EVENT SHALL EZLinQ TOTAL LIABILITY TO COMPANY OR DRIVER IN CONNECTION WITH THE SERVICES FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION EXCEED FIVE HUNDRED CANADIAN DOLLARS ($500.00).

EZLinQ SERVICES MAY BE USED BY COMPANY OR DRIVER TO REQUEST AND SCHEDULE TRANSPORTATION, GOODS OR LOGISTICS SERVICES WITH COMPANY'S, BUT COMPANY OR DRIVER AGREE THAT EZLinQ HAS NO RESPONSIBILITY OR LIABILITY TO COMPANY OR DRIVER RELATED TO ANY TRANSPORTATION, GOODS OR LOGISTICS SERVICES PROVIDED TO COMPANY OR DRIVER BY COMPANYS OTHER THAN AS EXPRESSLY SET FORTH IN THESE TERMS.

THE LIMITATIONS AND DISCLAIMER IN THIS DO NOT PURPORT TO LIMIT LIABILITY OR ALTER DRIVER RIGHTS AS A CONSUMER THAT CANNOT BE EXCLUDED UNDER APPLICABLE LAW.

Indemnity.

Company or Driver agree to indemnify and hold EZLinQ and its officers, directors, employees and agents harmless from any and all claims, demands, losses, liabilities, and expenses (including attorneys' fees) arising out of or in connection with: (i) Driver use of the Services or services or goods obtained through Driver use of the Services; (ii) Driver breach or violation of any of these Terms; (iii) EZLinQ use of Driver User Content; or (iv) Driver violation of the rights of any third party, including Companys.

EZLinQ does not, and shall not be deemed to, direct or control you generally or in your performance under this Agreement specifically, including in connection with your provision of Services, your acts or omissions, or your operation and maintenance of your vehicle. You retain the sole and absolute right to determine when, where, and for how long you will utilize the EZLinQ Platform

6. Other Provisions

Claims of Copyright Infringement.

Claims of copyright infringement should be sent to EZLinQ designated agent at support@ezlinq.com.

Notice.

EZLinQ may give notice by means of a general notice on the Services, electronic mail to Driver email address in Driver Account, or by written communication sent to Driver address as set forth in Driver Account. Company or Driver may give notice to EZLinQ by written communication to EZLinQ address at support@ezlinq.com.

General

Company or Driver may not assign or transfer these Terms in whole or in part without EZLinQ prior written approval. Company or Driver give approval to EZLinQ for it to assign or transfer these Terms in whole or in part, including to:

  • A subsidiary or affiliate;
  • An acquirer of EZLinQ equity, business or assets; or
  • A successor by merger. No joint venture, partnership, employment or agency relationship exists between Company or Driver, EZLinQ or any Company as a result of the contract between Company or Driver and EZLinQ or use of the Services.

If any provision of these Terms is held to be illegal, invalid or unenforceable, in whole or in part, under any law, such provision or part thereof shall to that extent be deemed not to form part of these Terms but the legality, validity and enforceability of the other provisions in these Terms shall not be affected. In that event, the parties shall replace the illegal, invalid or unenforceable provision or part thereof with a provision or part thereof that is legal, valid and enforceable and that has, to the greatest extent possible, a similar effect as the illegal, invalid or unenforceable provision or part thereof, given the contents and purpose of these Terms. These Terms constitute the entire agreement and understanding of the parties with respect to its subject matter and replaces and supersedes all prior or contemporaneous agreements or undertakings regarding such subject matter. In these Terms, the words "including" and "include" mean "including, but not limited to."

Choice of Law

These Terms are governed by and construed in accordance with the laws of the Province of Ontario, CANADA, without giving effect to any conflict of law principles.

Dispute Resolution.

Any dispute, controversy or claim arising out of this business relationship including any question regarding its existence, interpretation, validity, breach or termination or the business relationship created by it shall be referred to and finally resolved by arbitration under the ADR Chambers Arbitration Rules.

Appendix A - USER PRIVACY STATEMENT

Effective Date: January 12, 2017

EZLinQ collects information about Company or Driver when Company or Driver use our mobile applications, websites, and other online products and services (collectively, the "Services") and through other interactions and communications Company or Driver have with us.

Scope and Application

This Privacy Statement ("Statement") applies to persons or registered companies anywhere in Canada who use our apps or Services to request transportation, delivery, or other on-demand services ("Users").

Collection of Information

Information Company or Driver or Company Provide to Us

We collect information Company or Driver or company provide directly to us, such as when Company or Driver create or modify Driver account, request on-demand services, contact customer support, or otherwise communicate with us. This information may include: name, email, phone number, postal address, profile picture, payment method, items requested (for delivery services), delivery notes, and other information Company or Driver choose to provide.

Information We Collect Through Driver Use of Our Services

When Company or Driver use our Services, we collect information about Company or Driver in the following general categories:

  • Location Information: When Company or Driver use the Services for transportation or delivery, we collect precise location data about the trip from the EZLinQ app used by the Driver. If Company or Driver permit the EZLinQ app to access location services through the permission system used by Driver mobile operating system ("platform"), we may also collect the precise location of Driver device when the app is running in the foreground or background. We may also derive Driver approximate location from Driver IP address.
  • Transaction Information: We collect transaction details related to Driver use of our Services, including the type of service requested, date and time the service was provided, amount charged, distance traveled, and other related transaction details. Additionally, if someone uses Driver promo code, we may associate Driver name with that person.
  • Usage and Preference Information: We collect information about how Company or Driver and site visitors interact with our Services, preferences expressed, and settings chosen. In some cases we do this through the use of cookies, pixel tags, and similar technologies that create and maintain unique identifiers.
  • Device Information: We may collect information about Driver mobile device, including, for example, the hardware model, operating system and version, software and file names and verions, preferred language, unique device identifier, advertising identifiers, serial number, device motion information, and mobile network information.
  • Call and SMS Data : Our Services facilitate communications between Users and Drivers. In connection with facilitating this service, we receive call data, including the date and time of the call or SMS message, the parties' phone numbers, and the content of the SMS message.
  • Log Information: When Company or Driver interact with the Services, we collect server logs, which may include information like device IP address, access dates and times, app features or pages viewed, app crashes and other system activity, type of browser, and the third-party site or service Company or Driver were using before interacting with our Services.

Important Information About Platform Permissions

Most mobile platforms (iOS, Android, etc.) have defined certain types of device data that apps cannot access without Driver consent. And these platforms have different permission systems for obtaining Driver consent. The iOS platform will alert Company or Driver the first time the EZLinQ app wants permission to access certain types of data and will let Company or Driver consent (or not consent) to that request. Android devices will notify Company or Driver of the permissions that the EZLinQ app seeks before Company or Driver first use the app, and Driver use of the app constitutes Driver consent. Sometimes these permissions require more explanation than the platforms themselves provide, and the permissions we request will change over time, so we've created these pages to serve as authoritative and up-to-date resources for our users.

Information We Collect From Other Sources

We may also receive information from other sources and combine that with information we collect through our Services. For example:

  • If Company or Driver choose to link, create, or log in to Driver EZLinQ account with a payment provider (e.g., Google Walleor social media service (e.g., Facebook), or if Company or Driver engage with a separate app or website that uses our API (or whose API we use), we may receive information about Company or Driver or Driver connections from that site or app.
  • When Company or Driver request on demand services, our Drivers may provide us with a User rating after providing services to Company or Driver.
  • If Company or Driver also interact with our Services in another capacity, for instance as a Driver or user of other apps we provide, we may combine or associate that information with information we have collected from Company or Driver in Driver capacity as a User or company.

Use of Information

We may use the information we collect about Company or Driver to:

  • Provide, maintain, and improve our Services, including, for example, to facilitate payments, send receipts, provide products and services Company or Driver request (and send related information), develop new features, provide customer support to Users and Drivers, develop safety features, authenticate users, and send product updates and administrative messages;
  • Perform internal operations, including, for example, to prevent fraud and abuse of our Services; to troubleshoot software bugs and operational problems; to conduct data analysis, testing, and research; and to monitor and analyze usage and activity trends;
  • Send or facilitate communications (between Company or Driver and a company, such as estimated times of arrival (ETAs);
  • Send Company or Driver communications we think will be of interest to Company or Driver, including information about products, services, promotions, news, and events of EZLinQ and other companies, where permissible and according to local applicable laws; and to process contest, sweepstake, or other promotion entries and fulfill any related awards.
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